In Chapter 1, How Adults Learn, we looked at how to connect with a new colleague in the workplace to ensure a smoother transition into their new role. Although this helps and is a crucial factor, there are other things like communication barriers that can impact your ability to connect and influence. In this session we will explore three topics: Generational Differences, Personality Differences and Unconscious Bias. By examining what factors makeup a person’s behavior, we can see how to use this information to improve our communication with each other. Upon completion of this session, you will not only identify how these factors influence you, but also how they impact others and teamwork.